darenative
Twelve Pointer
Anybody had issues with the curcuit boards on the seamonster 2.0 pumps going out?
Power pole problems
- Thread starter darenative
- Start date
darenative
Twelve Pointer
Things finally settled down enough after the new year to look at my power pole. After an 30 minutes of troubleshooting with a multimeter the curcuit board had power coming in but not going out to the pump motor. I downloaded the pp seamonster app and ran a diagnostics check. It showed the same thing i had found with the multimeter, but it only took 10 seconds
.
Called power pole gave em the serial number on monday afternoon, and fedex just dropped the circuitboard off today before lunch. 48 hours and im back up and rolling at no charge under warranty.
No covid excuses, no run around, just we'll get the parts to ya asap. That's exactly how business is supposed to work.
.Called power pole gave em the serial number on monday afternoon, and fedex just dropped the circuitboard off today before lunch. 48 hours and im back up and rolling at no charge under warranty.
No covid excuses, no run around, just we'll get the parts to ya asap. That's exactly how business is supposed to work.
whitty
Six Pointer
I have always been told by everyone that has a power pole that their customer service is top notch.